Wednesday, July 28, 2010

Legends, Hoaxes and the Big Lie: Engineering the News

Many of us believe that the news profession strives, above all else, to remain objective, and report the facts about an event or an issue.

I personally believe that most journalists (most journalists I’ve come across, at least) honestly strive for objectivity, accuracy, and clarity. As a former teacher of journalists, I know for a fact that my students took the strict code of ethics to heart, from their days working on the student newspaper, and on through to their internships at major news desks. They carried those ideals into the interview for that first important gig upon graduation.

That first gig sometimes turned out to be a rite of passage that no college could match. My students still strove for objectivity, accuracy and clarity. Problem was, the definition of those three concepts seemed to keep changing, as they tried to honor the goals set by one boss or another. If a story were true, for example, and you could prove it so, then why fret if an opposing side doesn’t have a chance to air its views–especially since the news is no longer beholden to the Fairness Doctrine? What if you offer a contrary view of an issue, but wind up distorting the truth?*

We all realize that the reality of a profession differs somewhat from how we see it portrayed in the college classroom, or in the movies. But sometimes standards become so fluid as to mutate into a lack of standards. And in some cases, we can show that instead of relating the full truth, some news outlets decided to deceive their viewers, in effect perpetrating a hoax upon them. The deception didn’t necessarily (although it very well could) occur in the content of what they said, but rather the context in which they said it.

Over the last ten years, there developed a new method of product public relations, known generally as ‘video news releases (VNRs),’ or ‘branded journalism.’ Such PR firms as MultiVu and D.S. Simon Productions can make professionally produced advertisements that mimic, to the letter, the look and feel of actual news segments. The client can then send them to various television news outlets, along with scripts that the local reporter, or anchorperson can read as a voiceover (just as they would with any other story that the station itself produced). This gives the impression that the story was produced locally.

For TV newscasters, the VNR represents free and easy content. For the client, the VNR serves as not just cheap, but authoritative advertisement. We all know that commercials exaggerate, if not outright lie. But a news segment appears factual and unbiased.

Many stations air this content without disclosing its source, or providing dissenting viewpoints. Thus, the viewer watches assuming that she is receiving an unbiased fact, when it is really a hard sell.

The below clip offers an example of a VNR segment as examined by The Center for Media and Democracy’s PR watch.

Figure 1. VNR for Trend Micro Software, by D.S. Simon Productions



Unlike the hoaxes of Joey Scruggs or Alan Abel, the VNR doesn’t intend to make people question their own points of view, or to engage in social critique. Instead, its job consists of selling a product or agenda as objective truth in an attempt to induce the public into a desired reaction–whether that’s buying anti-viral-software or a policy initiative. But like culture jamming, it subverts mainstream media by aping its language and exploiting its tendencies toward emotionally charged sensationalism.

The federal government began to take advantage of VNRs as early as 2004, when the Bush administration produced a piece championing its changes to Medicare. Finding play on CNN and other news outlets, a woman, introducing herself as Karen Ryan, covered the “story” as though it had no political or partisan agenda. But Ryan was no reporter. In fact, she’s the founder of the Karen Ryan Group, a PR firm in which she often poses as a reporter for VNR segments ranging from public policy to video games.

In fact, the use of VNRs within the US federal government has become tolerated to the extent that various public agencies publish guides on how to do them.

Using PR firms to perpetrate hoaxes in order to engineer public consent for issues and agendas is nothing new. Four years ago, I posted about a bogus story involving Iran. In 2006, Benador Associates planted a story claiming that the Iranian legislature was considering a law forcing all non-Muslims to wear symbols on their clothing. For many, this smacked of the old Nazi policy requiring Jews to wear yellow Stars of David on their chest.

The purpose here, obviously, was to stir up public sentiment against Iran in the West. In this case, the mainstream press caught on quickly enough to nip any long-standing influence the report might have had in the bud.

In the same post, I mentioned another fake news story that the mainstream press did not stop in time. For some, the consequence of that hoax was death.


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*For instance, should a journalist have to consult a Holocaust denier in order to discuss the Holocaust? To do such would make it seem as though this is an actual controversy, as if the truth is somewhere up in the air, or somewhere between the two points of view, when in fact there’s overwhelming evidence–beyond an academic standard of proof–that Nazi atrocities occurred.

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15 Comments:

  • At 12:39 AM, Blogger Ray said…

    A TV station in this area used to run VNR's related to health topics during its local news. I talked to someone who worked at the station. It was a great way to save time and cut costs. The reporter would sit down with a few tapes, rip through them while reading the script, and have them done in one afternoon.

    One VNR was about the importance of how important it was to volunteer for clinical trials.

    I talked to a nurse who worked in a hospital in a metropolitan area. A woman on her floor was participating in a trial for a new drug. No one knew what the side-effects would be. The patient died from dehydration. Oh well, she signed the form. Another guinea pig that didn't make it. Next...

     
  • At 12:41 AM, Blogger Charles Gramlich said…

    Most of the time these are easy to recognize if you pay attention, but they are definitely on the skanky side.

     
  • At 11:46 AM, Blogger X. Dell said…

    Ray, that's an interesting story. You would think that they would have some inkling that dehydration would be a possible side-effect.

    The cutting cost angle is particularly attractive to smaller market stations.

    Charles, if someone is promoting a specific product (e.g., drug, software), I agree. You can root them out. They get a little more nebulous, though, when they're promoting a specific government policy, or something else that isn't commercial in nature.

     
  • At 11:11 AM, Blogger benjibopper said…

    Looks like you've got another excellent series going, X, and one near and dear to my heart. As a journalist, I never claim to be objective. But maybe that's why I mostly write opinion pieces. What's saddest about this is that journalism has been so devalued that networks will actually go for this cheap content rather than pay a real reporter real money to go get a real story.

     
  • At 1:23 PM, Blogger Devin said…

    Great work as always Xdell!! I learn something every time you post- enjoyed the comments too- and completely agree with benji's one hundred percent!!
    all the best to you my friend!!

     
  • At 1:24 PM, Blogger Devin said…

    i meant to say also that Holocaust deniers disgust me - not that I dont believe in their right to free speech- but how the hell stupid could one be?
    I guess in their case pretty stupid and vile!!

     
  • At 7:30 AM, Blogger X. Dell said…

    Benjibopper, good to see you again.

    Working in journalism, I would suppose that you could appreciate the draw of cheap, sensational copy to an editorial board or station manager.

    Devin, you're right. The right of free speech gives one the right to be unwittingly inaccurate. But the First Amendment does not protect a great deal of speech that is inaccurate on pupose (e.g., defamation). The possibility that Holocaust deniers are simply ignorant gives them the right to say what they want. But we also have the right not to take them seriously. Thank goodness very few do, these days. But as Holocaust survivors and former SS guards age and die, the first-hand accounts of this historical episode will dwindle to nothing, and future publics might be swayed by the rhetoric of the especially charismatic.

     
  • At 7:49 AM, Blogger SJ said…

    There was/is a controversy going on here about something called "paid news" usually used by political parties. They pay newspapers to carry articles that try to make the party look good.

     
  • At 7:53 AM, Blogger SJ said…

    Speaking of the Holocaust denial I am trying to find a site that I stumbled unto long back. There was this rabbi who denied that any groups other than Jews were targeted in the camps. He specifically denied gay people were killed.

     
  • At 12:52 PM, Blogger Devin said…

    Indeed Xdell- as time passes - the memories of the Nazi atrocities will no longer be "first hand" anymore - this will make it eaiser for would-be "flat earthers" to spread their stupidity (which i think many times is simply a cover for extreme hatred of Jewisn folk-just my opinion)
    all the best to you and as always I so enjoy reading your articles/comments and your readers comments!!

     
  • At 7:56 PM, Blogger benjibopper said…

    Appreciate is the wrong word. I don't think journalists appreciate it at all, though editors and producers might. I can understand its appeal, but I really don't appreciate it. I'd rather the PR wonks f*ck off with it, frankly, and let me do my thing, and get paid for it.

     
  • At 4:56 PM, Blogger X. Dell said…

    SJ, I'm assuming that's a tactic used around the world, although I wonder if non-Americans are a bit more savvy about this, since they might not have such a blind belief in journalistic objectivity. Just wondering.

    The Holocaust rabbi sounds interesting. After all, if someone wanted to discredit Jews who insist that the Holocaust actually occurred, they could create a total crank, a strawman that they could easily tear down.

    Devin, what can I say? Any fool can rationalize his hatred.

    Forgive me, Benjibopper. That's what I meant to say.

     
  • At 9:21 PM, Blogger Ricardo said…

    I just want you to know that I used to deal with MultiVu at my old job. This is great stuff and I am glad you took the time to explain it because I get too mad just thinking about it.

     
  • At 9:26 PM, Blogger Ricardo said…

    By the way, they will tell you that these are journalistic stories that are sold as video packages to TV station affiliates which is more cost effective than the stations using their own reporters. MultiVu would throw these up on a satellite (by calling the place I worked for) and the stations would pull them down and load them onto tape. So I actually uplinked many a story like this for stations to pass off as news. We were just the transporters but still. I hated that gig.

     
  • At 10:16 AM, Blogger X. Dell said…

    Ricardo, thanks for the input. Apparantly the process is considerably easier than I imagined.

     

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